BuildStore - self build, renovation & home improvement

About BuildStore

Staff PhotoBuildStore was established to offer specialist mortgage brokerage and plot finding services - BuildStore Mortgage Services and PlotSearch – and it has grown to become the UK’s leading supplier to the self build, conversion and renovation markets.

BuildStore brings together all of the services you need for a successful project. As well as plots and mortgages, you’ll find competitive site insurance, 10 year structural warranty, and a cost effective ‘pick and choose’ menu of project support services to help you build your home to your specification, on time and on budget.

For information and inspiration, plan a visit to the National Self Build & Renovation Centre in Swindon. Opened by BuildStore in 2007, it’s the UK’s only permanent exhibition and information centre designed specifically to meet the needs of self builders and renovators. Throughout the year it plays host to a full calendar of self build and renovation courses, events, shows and conferences.

Our Mission Statement

BuildStore will be the one-stop navigator for the UK self build, serious DIY and smaller property development markets. We will become the leading Internet destination for our customer base, holding the dominant position in our market. Trade and professional service providers will seek to build strong relationships with us in order to promote their services.

Our Objectives

The objectives BuildStore focus on:

  • Creating and delivering a comprehensive and integrated range of goods and services to become the market leader to the self-build, renovation and conversion market.
  • Combining on-line ordering, tracking and build-management facilities with cost-effective, real-world delivery of necessary materials and services, thus being seen as the navigator providing value for money to our customers.
  • Investing in people and offering personal development to all employees to ensure that the company offers best customer practice through knowledge and understanding of customer needs.

Our main aim is to continue developing products that help us to help our clients build their dreams!

Our Values

  • EXCITING - We are passionate about helping people build their dreams

So for example:
We provide the best self-build help
We are enthusiastic about BuildStore and what we offer
We stay up to date with our customers and the industry
We help each other learn and develop

  • WORKING TOGETHER - We can create rewarding experiences

So for example:
We take time to make sure everyone understands what, why and how we need to deliver things
We ask questions to understand our customers, industry and each other - and work constructively with the information
We show our customers how much we want them to succeed
We expect the best from our suppliers and help them deliver it

  • GETTING IT RIGHT - We deliver excellence to all our stakeholders

So for example:
We are professional in our approach and are experts in our field
We are clear about our objectives – and we will achieve them
We make responsible decisions with accurate information
We ask “is this the best way to do this?” – and adjust our objectives or approach appropriately
We do everything with integrity and as agreed

BuildStore Limited, 8 Houstoun Interchange Business Park, Livingston, EH54 5DW T: 0345 223 4888 F: 0345 223 4666

BuildStore Limited Registered Office: The National Self Build & Renovation Centre, Lydiard Fields, Great Western Way, Swindon, SN5 8UB.
Registered in England Number: 08412572

©2016 BuildStore Ltd. All rights reserved

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