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Careers

Overview

Mortgage Underwriting Manager for market-leading specialist self build mortgage packager to manage and develop a team of mortgage underwriters to achieve high standards of mortgage underwriting and packaging on behalf of a wide panel of lenders. We are currently undergoing an exciting period of change and are looking for a widely experienced mortgage specialist with a passion for enabling their team to deliver fantastic service to our clients.

Responsibilities

  • Proactively manage team workloads and resourcing to achieve required service levels for initial application assessment, acknowledgement, assessment of documents received, proactive chasing of outstanding items and submission to lender.
  • Provide “on the job” technical support to the underwriting team
  • Achieve continuous improvement of quality and adherence to lender requirements through:
  • Regular QA checks on underwriter activity in accordance with the scheme requirements
  • Delivery of quality coaching and feedback to team members through documented 1-1 meetings
  • Agreeing and reviewing SMART development plans
  • Measure service levels and design and produce meaningful management information to inform the business of Underwriting team performance
  • Communicate product, lender criteria and process changes and provide training to team

Qualifications/experience required

  • Min 3 years mortgage underwriting experience
  • Excellent communication skills with experience of dealing directly with brokers and applicants
  • Min 2 years people management experience
  • CeMAP qualification preferred
  • high level of competence in Excel, Word

Job Types: Full-time, Permanent

Salary: £35,000.00 - £40,000.00 per year

Benefits:

  • Life Insurance
  • On-site Parking

Schedule:

  • Monday to Friday

Experience:

  • management: 2 years (Preferred)
  • mortgage underwriting: 3 years (Preferred)

If you would like to be considered please contact chris.martin@buildstore.co.uk with your CV and a covering letter.